From Insight to Action: The Revival of Organisational Network Analysis (ONA)

Organisations don’t run on charts—they run on connections. 

The informal networks that carry influence, enable decisions, and move work forward often matter more than formal structures. Yet they’re rarely visible, let alone measured or managed.

This is where Organisational Network Analysis (ONA) should shine. It offers a unique lens into how collaboration actually works. But despite its potential, it’s often left on the shelf.

The reason? Traditional ONA is slow, specialist-heavy, and hard to integrate into everyday transformation work. It creates insight—but often stops there.

Why That’s a Missed Opportunity

In high-stakes transformation, visibility into real collaboration patterns can solve persistent problems:

• Siloed delivery across functions
  

• Change fatigue and low engagement
  

• Unclear influence paths or under-leveraged internal champions
  

• Delays caused by unclear ownership or informal gatekeepers
  

• Cultural blockers that resist formal change efforts
  

These aren’t easily diagnosed by traditional methods. ONA can uncover them—if it’s accessible, timely, and actionable.

That’s where Cophi changes the game.

Cophi Makes ONA Operational

Rather than a static diagnostic tool, Cophi turns ONA into a live input for transformation design and delivery. Fast to deploy and simple to interpret, it integrates seamlessly into complex change programs—without adding overhead.

Key capabilities include:

• System-level collaboration mapping – Understand how teams interact, not just individuals. See where work slows down, overlaps, or fails to connect.
  
  

• Net Collaboration Score (NCS) – A simple, repeatable KPI for collaboration health, useful as a baseline and for tracking progress over time.
  
  

• AI-summarised qualitative feedback – Brings human context into the data, surfacing actionable insights from open-text input.
  
  

• Clear, role-based access – Teams see their own collaboration data. No one’s overwhelmed, and privacy is built in.

The insights are delivered within three weeks, via a secure online platform—ready to inform interventions, structure communications, or guide leadership attention.

Real-Time Insight Where It’s Needed Most

In a competitive transformation market, where traditional diagnostics often feel slow or surface-level, Cophi adds depth, speed, and credibility:

• During early diagnosis, it uncovers hidden influencers and informal barriers.
  
  

• During delivery, it helps track the system’s response to change, highlighting areas of resilience or resistance.
  
  

• Post-implementation, it supports sustainability by embedding collaboration as a measurable performance factor.
  
  

It complements existing frameworks—like change impact assessments, stakeholder mapping, or agile delivery models—by grounding them in how the organisation actually functions.

Transformation Demands Visibility. ONA Delivers It. Cophi Makes It Work.

ONA has always had the potential to shift how we see and lead change. With Cophi, that potential becomes a practical advantage—timely insight, usable at every stage of transformation, and designed for those delivering real change in complex environments.