Large Packaging & Printing Manufacturer

From Silos To Synergy: Improving Retention And Performance

From Silos To Synergy: Improving Retention And Performance

From Silos To Synergy: Improving Retention And Performance

How we used Cophi to overcome leadership bottlenecks, solve alignment issues and build psychological safety.

Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.

Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.

Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.

Created urgency and shared ownership among leaders to tackle root causes.

Created urgency and shared ownership among leaders to tackle root causes.

Created urgency and shared ownership among leaders to tackle root causes.

KPI's to track in Jan'26: downtime, 16% growth in engagement

KPI's to track in Jan'26: downtime, 16% growth in engagement

KPI's to track in Jan'26: downtime, 16% growth in engagement

Situation

Situation

Situation

Leading player in large-scale packaging and printing Teams are interdependent, but silos disrupt flow
Challenges incl. high workload, unstable planning, and poor interdepartmental support

Challenges: sick leave, overtime, morale
Priority shift: unlock real conversations and improve cross- team coordination to improve efficiency and effectiveness

Diagnosis

Diagnosis

Diagnosis

Cophi scan showed:

Strong collaboration within teams, weak across teams (especially Planning & Coating).

Strong collaboration within teams, weak across teams (especially Planning & Coating).

Strong collaboration within teams, weak across teams (especially Planning & Coating).

Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes

Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes

Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes

Poor coordination causes delays, rework, and inefficiencies.

Poor coordination causes delays, rework, and inefficiencies.

Poor coordination causes delays, rework, and inefficiencies.

Employees feel unheard and hesitate to speak up across teams.

Employees feel unheard and hesitate to speak up across teams.

Employees feel unheard and hesitate to speak up across teams.

Change dilemma: they want to change, but avoidance routines hold them back

Change dilemma: they want to change, but avoidance routines hold them back

Change dilemma: they want to change, but avoidance routines hold them back

Activation

Activation

Activation

Online MT session for review & action planning Training HRBP managers in using Cophi data

Online MT session for review & action planning Training HRBP managers in using Cophi data

Online MT session for review & action planning Training HRBP managers in using Cophi data

Launched ‘Change Maker’ programme for HRBPs and change consultants.

Launched ‘Change Maker’ programme for HRBPs and change consultants.

Launched ‘Change Maker’ programme for HRBPs and change consultants.

Team managers workshop to catalyze change:

Team managers workshop to catalyze change:

Team managers workshop to catalyze change:

Safe space for dialogue

Safe space for dialogue

Safe space for dialogue

Reveal the full system to shift perspectives

Reveal the full system to shift perspectives

Reveal the full system to shift perspectives

Testimonial

“Cophi opens up hard conversation in an easy way”

“Cophi opens up hard conversation in an easy way”

“Cophi opens up hard conversation in an easy way”

Consultants and Coaches:

Consultants and Coaches:

Consultants and Coaches:

Want to partner with us?

Want to partner with us?

Want to partner with us?

We support consultants and coaches who want to use Cophi in their work with clients. Find out how.

We support consultants and coaches who want to use Cophi in their work with clients. Find out how.

We support consultants and coaches who want to use Cophi in their work with clients. Find out how.

Our Solutions

Our Solutions

Our Solutions

Cophi Enterprise Scan

Show hidden team-to-team dynamics. Repeat to track progress

Cophi Connectors Scan

Identify key influencers and change agents to help accelerate change.

Cophi Connectors Scan

Identify key influencers and change agents to help accelerate change.

Cophi Connectors Scan

Identify key influencers and change agents to help accelerate change.

Cophi Impact Scan

Understand your own collaboration patterns and how to improve and grow.

Cophi Impact Scan

Understand your own collaboration patterns and how to improve and grow.

Cophi Impact Scan

Understand your own collaboration patterns and how to improve and grow.

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