Large Packaging & Printing Manufacturer
From Silos To Synergy: Improving Retention And Performance
From Silos To Synergy: Improving Retention And Performance
From Silos To Synergy: Improving Retention And Performance
How we used Cophi to overcome leadership bottlenecks, solve alignment issues and build psychological safety.



Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.
Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.
Made systemic bottlenecks visible, shifting focus from blame to shared responsibility.
Created urgency and shared ownership among leaders to tackle root causes.
Created urgency and shared ownership among leaders to tackle root causes.
Created urgency and shared ownership among leaders to tackle root causes.
KPI's to track in Jan'26: downtime, 16% growth in engagement
KPI's to track in Jan'26: downtime, 16% growth in engagement
KPI's to track in Jan'26: downtime, 16% growth in engagement
Situation
Situation
Situation
Leading player in large-scale packaging and printing Teams are interdependent, but silos disrupt flow
Challenges incl. high workload, unstable planning, and poor interdepartmental support
Challenges: sick leave, overtime, morale
Priority shift: unlock real conversations and improve cross- team coordination to improve efficiency and effectiveness






Diagnosis
Diagnosis
Diagnosis
Cophi scan showed:
Strong collaboration within teams, weak across teams (especially Planning & Coating).
Strong collaboration within teams, weak across teams (especially Planning & Coating).
Strong collaboration within teams, weak across teams (especially Planning & Coating).
Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes
Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes
Planning faces most strain: misalignment disrupts early process stages caused by external pressure: front- loaded complexity, decision-making vs. execution, organizational paradoxes
Poor coordination causes delays, rework, and inefficiencies.
Poor coordination causes delays, rework, and inefficiencies.
Poor coordination causes delays, rework, and inefficiencies.
Employees feel unheard and hesitate to speak up across teams.
Employees feel unheard and hesitate to speak up across teams.
Employees feel unheard and hesitate to speak up across teams.
Change dilemma: they want to change, but avoidance routines hold them back
Change dilemma: they want to change, but avoidance routines hold them back
Change dilemma: they want to change, but avoidance routines hold them back
Activation
Activation
Activation
Online MT session for review & action planning Training HRBP managers in using Cophi data
Online MT session for review & action planning Training HRBP managers in using Cophi data
Online MT session for review & action planning Training HRBP managers in using Cophi data
Launched ‘Change Maker’ programme for HRBPs and change consultants.
Launched ‘Change Maker’ programme for HRBPs and change consultants.
Launched ‘Change Maker’ programme for HRBPs and change consultants.
Team managers workshop to catalyze change:
Team managers workshop to catalyze change:
Team managers workshop to catalyze change:
Safe space for dialogue
Safe space for dialogue
Safe space for dialogue
Reveal the full system to shift perspectives
Reveal the full system to shift perspectives
Reveal the full system to shift perspectives



Testimonial


“Cophi opens up hard conversation in an easy way”
“Cophi opens up hard conversation in an easy way”
“Cophi opens up hard conversation in an easy way”















Consultants and Coaches:
Consultants and Coaches:
Consultants and Coaches:
Want to partner with us?
Want to partner with us?
Want to partner with us?
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.




















Our Solutions
Our Solutions
Our Solutions

Cophi Enterprise Scan
Show hidden team-to-team dynamics. Repeat to track progress

Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.

Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.

Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.

Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.

Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.

Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.
This will hide itself!