UK Meal Kit Delivery Company
Overcoming Silos To Deliver Better For Customers
Overcoming Silos To Deliver Better For Customers
Overcoming Silos To Deliver Better For Customers
How we used Cophi to overcome leadership bottlenecks, solve alignment issues and build psychological safety.
+32%
+32%
+32%
Increase in Net Collaboration Score
Increase in Net Collaboration Score
Increase in Net Collaboration Score
Empowered HR to gain a strategic role, driving action and creating focused management by identifying key improvement areas through Cophi data.
Empowered HR to gain a strategic role, driving action and creating focused management by identifying key improvement areas through Cophi data.
Empowered HR to gain a strategic role, driving action and creating focused management by identifying key improvement areas through Cophi data.
Established as a leader in the meal kit market.
Established as a leader in the meal kit market.
Established as a leader in the meal kit market.
Situation
Situation
Situation
This scale-up, known for its recipe boxes with pre-portioned ingredients, enables customers to easily prepare balanced meals at home. After rapid growth from a small startup to over 100 employees, they began facing growing pains.
Challenges included scaling operations, maintaining product quality, and adapting their organizational structure. Addressing these issues was essential to sustaining growth and ensuring continued customer satisfaction.
Diagnosis
Diagnosis
Diagnosis
Cophi scan showed:
Teams collaborate well, offering support and solving problems together.
Teams collaborate well, offering support and solving problems together.
Teams collaborate well, offering support and solving problems together.
Fast, focused response to urgent issues.
Fast, focused response to urgent issues.
Fast, focused response to urgent issues.
Information often reaches teams too late to contribute effectively.
Information often reaches teams too late to contribute effectively.
Information often reaches teams too late to contribute effectively.
Not all team members feel safe to speak up or challenge ideas.
Not all team members feel safe to speak up or challenge ideas.
Not all team members feel safe to speak up or challenge ideas.
Strategic goals aren't clearly connected to daily team priorities.
Strategic goals aren't clearly connected to daily team priorities.
Strategic goals aren't clearly connected to daily team priorities.
Activation
Activation
Activation
2-3 Scans annually over a 3 year period.
2-3 Scans annually over a 3 year period.
2-3 Scans annually over a 3 year period.
Launched ‘Change Maker’ programme for HRBPs and change consultants.
Launched ‘Change Maker’ programme for HRBPs and change consultants.
Launched ‘Change Maker’ programme for HRBPs and change consultants.
HRBP's run cross-team alignment workshops to improve information flow and strategic clarity.
HRBP's run cross-team alignment workshops to improve information flow and strategic clarity.
HRBP's run cross-team alignment workshops to improve information flow and strategic clarity.
HRBP's run team sessions on psychological safety to build trust and open communication.
HRBP's run team sessions on psychological safety to build trust and open communication.
HRBP's run team sessions on psychological safety to build trust and open communication.
Produced detailed reports for HR to demonstrate contribution to strategic goals.
Produced detailed reports for HR to demonstrate contribution to strategic goals.
Produced detailed reports for HR to demonstrate contribution to strategic goals.
Testimonial
“Cophi opens up hard conversation in an easy way”
“Cophi opens up hard conversation in an easy way”
“Cophi opens up hard conversation in an easy way”
Consultants and Coaches:
Consultants and Coaches:
Consultants and Coaches:
Want to partner with us?
Want to partner with us?
Want to partner with us?
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.
We support consultants and coaches who want to use Cophi in their work with clients. Find out how.
Our Solutions
Our Solutions
Our Solutions
Cophi Enterprise Scan
Show hidden team-to-team dynamics. Repeat to track progress
Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.
Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.
Cophi Connectors Scan
Identify key influencers and change agents to help accelerate change.
Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.
Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.
Cophi Impact Scan
Understand your own collaboration patterns and how to improve and grow.
This will hide itself!