Module 2 - Navigating the app: a guided tour around Cophi.app

Navigation within teams

This can be done in the top-right of the screen by either selecting "Org" if you want to look at the whole organisation or if you want to dive into the specific details of a team you can click on that team (or sub-team) if you like.

Here you can also click on the eye shape next to the team name if you want to deselect that particular team.

The Navigation Bar

Summary Tab

• This section provides an overview of your Net Collaboration Score (NCS), which measures your team's effectiveness at collaborating across internal and external networks.
  
  

• Critical Connections highlights specific areas to focus on improving your NCS. It identifies your team's collaboration hotspots.
  
  

• Progress tracking allows you to compare your NCS over time to see where your team has improved from previous surveys. You can track collaboration progress.
  
  

Dashboard Tab

The Internal and External NCS scores on the dashboard give high-level insights into how well your team collaborates within your team and between teams. If you are viewing this at the Organisation level you only see Internal Collaboration as everything is inside you team.

You can also toggle a switch to 'Breakdown' the NCS score across all the key teams that make up the total.

Note that you can also dive into the feedback at this point if you like too.

Network Tab

The organisational network map visually depicts relationships between teams. It quickly highlights network connection hotspots that need focus.

You can drill down to find survey feedback tied to specific network connections. This provides qualitative insights into improving connections.

Explorer free text feedback:

Again there is an opportunity to navigate into workflow specific feedback here:

Which leads to a separate module for a text deep dive:

User Admin

• The user admin panel, covered more in a separate section, allows you to manage user permissions and access.

Reports Section

• The Impact Report shows the business impact of improving collaboration, like productivity and innovation.

• The Values Report analyzes collaboration through the lens of your organization's core values. It ties collaboration to values. (edited) 

• The video below walks through the app so you know where you look for discovery and insights

Video Explainer